Privacy Policy

Introduction 

Privacy Policy describes how your personal information is collected, used, and shared when you visit from our website. Protecting your private information is our priority, we have developed the following policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

Similar to other commercial websites, our website utilises a standard technology called ‘cookies’ and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Collection of your personal information

LUM may collect personally identifiable information such as your: Name, Phone and E-mail Address when you purchase our digital product. LUM encourages you to review the privacy statements of websites you choose to link to from LUM so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of our website.

What information we may collect

We may collect information such as your name, email address, and IP address as well as location and language information. However, we do we not sell, rent or lease these info to third parties. LUM may share data with trusted partners to help perform and/or help with customer service and support. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

LevelUpYourMeals.com will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) Conform to the edicts of the law or comply with legal process served on LevelUpYourMeals.com or the site; (b) protect and defend the rights or property of LevelUpYourMeals.com; And, (c) act under exigent circumstances to protect the personal safety of users of LevelUpYourMeals.com, or the public.

Information we process because we have a contractual obligation with you
When you use LevelUpYourMeals.com website, you agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
1. Verify your identity for security purposes
2. Provide you with our services
3. Provide you with suggestions and advice on services and how to obtain the most from using our website.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. You may withdraw your consent at any time by instructing us via email. However, if you do so, you may not be able to use our website or our services further.

Retention period for personal data

Except as otherwise mentioned in this privacy notice, LUMkeeps your personal information only for as long as required by us:
1. To provide you with the services you have requested.
2. To comply with other law.
3. To support a claim or defense in court.   

Cookies and web beacons
Like any other website, LUM uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

Third party privacy policies
LevelUpYourMeals.com Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Opt-in, Opt-out & unsubscribe
When any user provides their details such as Name, Email, Phone number, accept T&C, Cookies as well as Privacy Policy, they have to OPTED-IN. We provide users the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time or email us. We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from by contacting us via email or our web page.

General data protection regulation (GDPR)
We are a Data Controller of your information. LUM legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal Information we collect and the specific context in which we collect the information. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal information, we hold about you and if you want it to be removed from our systems, please contact us.

You are entitled to the following rights under applicable laws:

• The right to access: you may at any time request to access your personal data. Upon request, we will provide a copy of your personal data in a commonly used electronic form.
• The right to rectification: you are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed.
• The right to erase: under certain circumstances (including processing on the basis of your consent), you may request us to delete your User Data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
• The right to object: to certain processing activities conducted by the us in relation to your personal data, such as our processing of your personal data based on our legitimate interest. The right to object also applies to the processing of your personal data for direct marketing purposes.
• The right to data portability: you are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used and machine-readable format.

Intellectual Property Rights
All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of LevelUpYourMeals.com or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from us.

You must not:

• Republish material from our website without prior written consent.
• Sell or rent material from our website.
• Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
• Redistribute any content from our website, including onto another website.
• You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website.
• Prohibited behaviour includes harassing or causing distress or inconvenience to any other user within our website. You must not use our website to send unsolicited commercial communications.
• You must not use the content on our website for any marketing related purpose without our express written consent.

Review/Modification of this privacy policy
LUM may update this privacy notice as necessary. If you have any question regarding our privacy policy, please contact us through by email.

Cookies Policy
LUM website uses cookies. They are placed by the software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

Contact Information

• If you would like to access, correct, register a complaint, or simply want more information please contact us directly via email: hello@levelupyourmeals.com